If there is any reason that you are not totally satisfied with your purchase, you can return the item back within 30 days for refund or exchange. Unfortunately after this period we can not accept returns. To be eligible for a return, your item must be unused in the same condition that you received it. The item also must be in the original packaging and you need the receipt of the item. It is advisable to send the item by Recorded Delivery for your own records. Once your item is received and inspected, we will notify you about refund. Before return, please contact us on info@sonyja.com and we will provide you with delivery address.