Conditions d’utilisation

Terms & Conditions
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays for which we will not be responsible. Please refer to the Delivery & Returns page for further information.

Sonyja retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

CONTACT
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

PRICING & AVAILABILITY
Whilst we try and ensure that all details, descriptions & prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

SHADE AND SIZE
Sonyja reserves the right to make slight amendments to products on the website including differences in colour, shade and size. Once in receipt of goods the customer can
return if not satisfied with the variations from website to actual article. The Customer's statutory rights will not be affected.

PRIVACY POLICY
Our privacy policy tells you how we will use your personal information and details of this can be found at Privacy Policy. By using this website, you consent to using your personal data for the purpose of dispatching goods and related matters as described and warrant that all data provided by you is accurate.

COPYRIGHT
All items displayed on the Sonyja website are the copyright of Sonyja. The designs are owned by Sonyja and direct plagiarism will result in legal action.

CHANGES TO WEBSITE
Sonyja reserves the right at any time and without notice to amend, remove or vary any page of this website.


Please note: all silver products over 7.78 g and gold over 1 g will be send off to Birmingham Assay office to be tested and hallmarked.



DISCLAIMER

Sonyja will not be held liable or responsible for any harm or accidental damage caused to people or property by its jewellery pieces and/or components.

Keep out of contact with bleaches and detergents wherever possible and please, keep your jewellery safely out of reach of children and animals.


All earrings have solid silver findings/ear wires but there is no guarantee against allergic reactions. If you are allergic to silver, please do not purchase any earrings from Sonyja.

Handmade Disclaimer

Please understand that all our products are handmade, and even though artisans make every effort to create only the best, natural blemishes and imperfections are what make each piece unique, captivating and rich in stunning details.


Any item you purchase is one of a kind.